Case studies

Case studies

Collaborative Authoring at British Telecom (Bersin & Associates)

After fully assessing over 16 vendors, British Telecom decided to implement a collaborative rapid eLearning system for authoring, managing and deploying learning content from Atlantic Link.

Everyday Financial services (winner 2007 National training awards)

eLearning delivers big rewards

A financial services company has made massive savings on its staff training budget by adopting new eLearning methods...

Next Directory

In 2003, NEXT Directory were faced with a major challenge in their call centres – how to cost effectively train hundreds of new users and equip them to work on their complex IT systems. New starters had to learn a series of complex IT systems...

Optimum call centres

Optimum Contact Solutions provide call centre services to many household names, including Littlewoods and Shop Direct. In 2005, they were faced with a major challenge in their call centres – how to cost effectively train hundreds of new users...